First let me say that there is something for everyone in this big world.  I was reading other reviews of Body & Soul and found it so interesting that another reviewer found the waiting area to be warm and welcoming.  That was the polar opposite (see what I did there?  POLAR!  brrrrrr!)  The overall feeling, for me is COLD in this location.  The waiting area feels almost sterile, with terrible lighting and cheap chairs, plus nothing to absorb any sound, which migrates into the massage room.  The massage room itself was fine, but very cold  -- temperature-wise.  I am typically too warm in massage rooms, in this one I was freezing!  I asked Elizabeth, my therapist (who did a good job, by the way, and is the only reason we're more than one star), if she could turn up the heat but she was unable to do so.  I don't plan to return, but it may be just the place for others -- that's what makes the world go 'round.

  I came to Body & Soul after lingering tightness from airplane travel and tenderness from a neck injury. I woke up one morning in so much pain, that I located the closest massage therapist and was fortunate to get an appointment that same day. I was scheduled to work with Elizabeth, and had such a wonderful experience that I booked another session with her the following week. Elizabeth has a strong touch and knowledgeable background, and I left both sessions feeling lighter, more relaxed, and blissed out. The discomfort in my next was alleviated to the point where I felt I could get back on my yoga mat, and almost nearly gone after my second visit. If you fall asleep during your massage, you've found a good massage therapist! I would recommend Elizabeth to anyone!

  I was so excited to get a massage at body & soul since the place is right down the street from my house. They have great customer service and I got an appointment right away. I'm in customer service too and communication between client-therapist is key.. I believe I had a fair and clear consultation with Lisa and I was so happy to start the session, I even thought about booking a 90 mins cause an hour is never enough. Lisa was nice and she listened to my needs but the massage was not what I was expecting.. I've had several massages before and this is probably the first time I was disappointed and I couldn't quite fully relax and enjoy the massage ..a lot of shaking and poking but not so much the actual slow good flow massage. She also left the room in the middle of my session to heat up the bean bag and lost connection . During the consultation I mentioned the areas she should focus on and I don't think the goal was achieved.  I will give them another shot and try other therapists because I love to support local businesses and the location is so convenient to me. Thank you!

  Ann is absolutely amazing!! She is very knowledgeable, energetic and really listens to the needs and wants of her patients! I would highly recommend her!!

  So let me start by telling you that for longer than I can remember I have suffered from Migraines. I saw Ann ONE time about a month ago and have not had ONE migraine since.  Looking forward to my visit next week. The office is super clean and has a very calm relaxing atmosphere. Worth every penny.

  I visited for the first time today and had a wonderful experience. There is easy parking in the plaza, and the location of Canal street is very easy to get to. The office is clean and well-maintained, feels very soothing and welcoming.

Dianne was lovely - she very quickly figured out what I wanted worked on and did a wonderful job of fixing my body. I have been to quite a few massage places but this was really a nice experience. The table and sheets were warmed and very soft, and the massage was great for my chronic muscle issues.

Lovely experience - I've already booked another appointment in a few weeks!

  Not the best place for a prenatal massage. I was super excited to use their "special pregnancy bolster" that I asked about when making the appointment. Turns out, it's a table with a hole in it, which, I now know, is pretty uncomfortable. The masseuse was fine, I'd tell you her name, but she never actually introduced herself (or thanked me for her tip, for that matter). I let the owner know I wasn't particularly satisfied and she just sort of awkwardly stared at me and told me she "just got out of a session". I don't know what that means, and, I don't care. My lower back hurts more than when I walked in. Thumbs down.

  We came to Salem for our honeymoon and I booked a couples massage a few weeks before our trip. The air bnb manager had suggested this place. The booking was very easy and friendly. I explained that I am also a massage therapist and that my standards are pretty high for massage and that we would both need therapeutic bodywork, more so then to just relax. Apparently I was paired with EXACTLY who I needed for this session! Kim Wellman gave me the best massage I have ever had...like ever. In my life. And I get a lot of them! She was so knowledgeable and thorough. I actually learned a lot just by being worked on by her. She fixed a lot of my pain issues and gave me good suggestions for self care. She even spent an extra 10 mins working on my husband's ear problem even though he wasnt her client! You can tell she loves what she does and,  she is damn good at it.  If you are looking for an extremely skilled massage therapist you need to book with Kim immediately. My only sadness is that she didn't agree to move to Maryland so we could trade massages every week.... thanks again Body and Soul and thank you Kim!

  Loved this place, and will certainly be back! Both Lisa and Kasey are awesome, professional and know exactly where to release the knots! Great body work, the only con to the experience was the up-selling to long term package right after. It didn't bother me enough to not go back, but would have been great to walk out blissful, without needing to pay attention those details.

  I went here one time to relive some tension that I had in my shoulders. At the time I was pregnant and it was my birthday. The therapist accommodated the bed to one that would work for my belly. I ended up leaving there feeling a lot better. I still felt a little tight and needed to return but the price was about $90.  I have yet to go back but do plan to do so. It is important to keep our bodies aligned!